If we didn't have a regular deluge of qualified computer and network support staff, commercial enterprise in the United Kingdom (along with most other places) would surely be brought to its knees. We have a constantly increasing requirement for technically able people to support both the systems and the users themselves. Industry's need for increasing numbers of qualified personnel grows, as society becomes consistently more dependent upon PC's in the twenty first century.

A useful feature that many training companies provide is a Job Placement Assistance program. It's intention is to help you get your first commercial position. At the end of the day it isn't a complex operation to find your first job - once you're trained and certified; because there's still a great need for IT skills in the UK today.

One important thing though, don't leave it until you've completed your exams before polishing up your CV. The day you start training, list what you're working on and get it out there! It can happen that you haven't even got to the exam time when you will get your initial junior support position; but this won't be the case if interviewers don't get sight of your CV. If you don't want to travel too far to work, then you may well find that a local IT focused recruitment consultancy might serve you better than a centralised service, because they're going to know the jobs that are going locally.

Fundamentally, as long as you put the same commitment into securing a position as into training, you're not likely to experience problems. A number of students strangely invest a great deal of time on their training course and just give up once they've got certified and would appear to think that businesses will just discover them.

Don't put too much store, as many people do, on the accreditation program. Your training isn't about getting a plaque on your wall; this is about gaining commercial employment. Begin and continue with the end in mind. It's common, in many cases, to obtain tremendous satisfaction from a year of studying only to end up putting 20 long years into a career that does nothing for you, simply because you did it without some decent due-diligence at the beginning.

Spend some time thinking about what you want to earn and how ambitious you are. This can often control which precise exams you'll need to attain and what'll be expected of you in your new role. Before you embark on a learning course, it's good advice to talk through specific career requirements with a skilled professional, in order to be sure the retraining programme covers all the bases.

A key training course package will undoubtedly incorporate accredited exam simulation and preparation packages. Confirm that the practice exams are not only asking questions on the correct subjects, but are also posing them in the same way that the proper exam will ask them. This completely unsettles people if the phraseology and format is completely different. Mock exams will prove enormously valuable as a tool for logging knowledge into your brain - so when it comes to taking the real thing, you will be much more relaxed.

You should only consider learning programs which will lead to commercially recognised exams. There are loads of minor schools promoting minor 'in-house' certificates which are worthless in the real world. Only nationally recognised examinations from companies such as Microsoft, CompTIA, Cisco and Adobe will have any meaning to employers.

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